General Questions

Q: What is Nature’s Healing Exchange all about?

A: Nature’s Healing Exchange is an online wellness hub offering wildcrafted sea moss, herbal teas, sage collections, capsules, books, and holistic products designed to nurture physical health, spiritual balance, and emotional well-being.

Q: Where is the company located?

A: Based in Roswell, Georgia, operating as an online-only store serving customers worldwide.

Q: How can I contact you?

A: You can email natureshealingexchange@gmail.com or use the live chat feature on the website.

🪸 Sea Moss Questions

Q: Can sea moss be consumed daily and what is the recommended dosage?

A: Yes. The recommended daily amount is 1–2 tablespoons of gel or 1–2 capsules/teaspoons of powder.

Q: What’s the recommended serving size for sea moss?

A:

• 
  Gel: 1–2 tbsp/day
  
• 
  Capsules: 2/day
  
• 
  Powder: 1 tsp/day (in smoothies, teas, or foods)
  

Q: Are there any known drug interactions with sea moss?

A: Yes. Due to its iodine content, it may interact with thyroid medications, blood thinners, or conditions sensitive to iodine. Consult a doctor before use.

Q: What’s the difference between wild-harvested and farm-grown sea moss?

A:

• 
  Wildcrafted: Ocean-grown, nutrient-dense, irregular shapes, naturally sun-dried.
  
• 
  Farm-grown: Pool-cultivated, may be less potent, uniform in shape, sometimes chemically treated.
  

Q: How can I verify authenticity when purchasing?

A: Real sea moss smells oceanic, is not rubbery, and has uneven natural shapes. Nature’s Healing Exchange provides wildcrafted, sun-dried sea moss sourced directly from the ocean.

Q: Does sea moss have any benefits for hair health?

A: Yes, minerals like zinc, iron, and vitamin E support hair strength, scalp hydration, and growth.

Q: Can sea moss help improve mental health or cognitive functions?

A: Sea moss contains magnesium, potassium, and B vitamins, which may improve mood balance, focus, and nervous system health.

Q: Does cooking or heating sea moss diminish its nutritional value?

A: Long heating can lower some vitamins (like vitamin C), but most minerals remain intact. Best to add sea moss after cooking.

Q: Can sea moss aid in post-workout recovery?

A: Yes. It provides potassium, amino acids, and electrolytes that help reduce soreness and restore energy.

Q: Is sea moss beneficial for people with diabetes?

A: It may help regulate blood sugar by slowing absorption due to its fiber content. Always consult a healthcare professional.

Q: Is sea moss beneficial for people with hypertension?

A: Yes. Its potassium content supports blood pressure regulation. Consult your doctor if on medication.

Q: How does sea moss compare to other superfoods in terms of nutritional value?

A: Sea moss contains 92 of the 102 essential minerals needed by the body, making it one of the most mineral-rich foods on Earth.

Q: How does sea moss support joint and bone health?

A: Sea moss provides calcium, magnesium, sulfur, and collagen-like compounds that strengthen bones and connective tissues.

Q: Who can consume sea moss?

A:

• 
  Adults: Safe in moderation.
  
• 
  Pregnant/breastfeeding women: Only after consulting a healthcare provider.
  
• 
  Children: In small amounts, check for allergies.
  
• 
  Pets: Small doses may be beneficial; consult a veterinarian first.
  

Q: Does sea moss have anti-aging properties?

A: Yes. Its antioxidants and collagen-boosting minerals help maintain skin elasticity and reduce signs of aging.

Q: Can sea moss help with respiratory issues or lung health?

A: Traditionally, sea moss is used to reduce mucus, soothe airways, and support lung function.

🍵 Herbal Tea Questions

Q: What types of herbal teas do you offer?

A: We offer organic and wildcrafted herbal blends for detox, relaxation, hormone balance, immune support, energy, and mood elevation. Each blend is hand-prepared with intention.

Q: Are your teas caffeine-free?

A: Yes. All of our teas are 100% caffeine-free, allowing them to be enjoyed anytime without disrupting sleep or energy flow.

Q: How should I brew your herbal teas for best results?

A:

• 
  Use 1 teaspoon per cup (or 1 tea bag if applicable).
  
• 
  Pour hot water over herbs and cover while steeping for 5–10 minutes to preserve nutrients.
  
• 
  For deeper potency, steep 15–20 minutes or simmer gently on the stove.
  

Q: Can your teas be consumed daily?

A: Yes. Most blends are gentle enough for daily use to maintain wellness and balance.

Q: Do your teas contain preservatives or artificial ingredients?

A: Never. All teas are organic, wildcrafted, and free from additives, fillers, and artificial flavors.

Q: Can I mix your teas with sea moss?

A: You can mix brewed tea (the liquid) with sea moss to enhance nutrient absorption and flavor.

However, you should not mix loose herbal teas directly with raw sea moss. Instead, use your brewed herbal water to create sea moss gel for a synergistic healing blend.

Q: What are the benefits of your herbal teas?

A:

• 
  Detox blends: Flush toxins and support liver health.
  
• 
  Relaxation blends: Calm the mind and promote deep rest.
  
• 
  Hormone balance blends: Support feminine wellness.
  
• 
  Immune blends: Strengthen defenses and vitality.
  

Q: Are your teas safe during pregnancy or breastfeeding?

A: Some are, others are not. Always check the ingredients or consult your healthcare provider first.

Q: How should I store herbal teas?

A: Keep them in an airtight container in a cool, dry, and dark space away from moisture or sunlight.

🔥 Sage Collection Questions

Q: What types of sage do you offer?

A: Nature’s Healing Exchange offers a full range of sacred bundles designed for energetic cleansing, meditation, and intention work:

1. 
   Elemental Purity: White Sage Torch (4”) – Deep cleansing ritual tool for grounding, clarity, and purification.
   
2. 
   Sunlit Sage Harmony: White Sage & Sunlit Sea Lavender (Pack of 2) – Promotes calm, serenity, and emotional balance.
   
3. 
   Triple Aura Cleanse: White Sage, Palo Santo & Purple Sea Lavender – Clears energy blockages and supports spiritual clarity.
   
4. 
   Ancient Wisdom Pack (Set of 3): White Sage, Palo Santo, Rosemary, Cinnamon & Lavender – Protective and soothing cleansing blend.
   
5. 
   Sacred Balance: White Sage & 7 Chakra Rose Petals (Pack of 2) – Aligns all seven chakras and restores energy flow.
   
6. 
   The Trinity of Purity: White Sage, Cedar & Sunburst Bloom (Pack of 2) – Combines stability, purification, and spiritual harmony.
   

Q: What is sage used for spiritually?

A: Sage helps remove negative energy, restore peace, and uplift vibrations in your environment, body, and aura. It is a powerful tool for prayer, meditation, manifestation, and renewal.

Q: How do I choose which sage bundle is right for me?

A:

• 
  White Sage Torch: Deep cleansing and grounding.
  
• 
  Sunlit Sage Harmony: Heart-centered calm and positivity.
  
• 
  Triple Aura Cleanse: Full aura reset and energy renewal.
  
• 
  Ancient Wisdom Pack: Powerful protection and spiritual strength.
  
• 
  Sacred Balance: Chakra alignment and vibrational harmony.
  
• 
  Trinity of Purity: Cleansing, manifestation, and inner peace.
  

Q: How do I use sage properly?

A:

1. 
   Light the tip until it smolders.
   
2. 
   Wave the smoke gently through your space or around yourself.
   
3. 
   Set an intention or prayer as you cleanse.
   
4. 
   Always burn over a fire-safe dish or shell.
   
5. 
   Keep a window open for energy to exit.
   

Q: Can I reuse my sage bundle?

A: Yes. Press the burning end into sand or a dish to extinguish, and relight whenever needed.

Q: Is sage safe to burn indoors?

A: Yes, as long as you practice fire safety and ensure ventilation.

Q: Are your sage bundles natural?

A: Yes. Every bundle is 100% natural, sustainably harvested, and hand-tied, with no artificial dyes or chemicals.

Q: Can I combine sage with other spiritual tools?

A: Absolutely. Sage works beautifully alongside Palo Santo, incense, crystals, candles, and sound bowls.

Q: How should I store my sage?

A: Store in a dry, cool place, wrapped in natural fabric or paper to retain its aroma.

Q: How often should I smudge?

A: Smudge as often as your spirit feels called — many do it weekly, during moon phases, after guests visit, or before meditation.

💼 Wholesale Questions

Q: Do you offer wholesale pricing?

A: Yes. We provide wholesale and bulk pricing for qualified retailers, wellness centers, herbalists, and spiritual boutiques.

Q: What products are available for wholesale?

A: Sea moss, herbal teas, capsules, sage bundles, and select wellness kits are available for wholesale partnerships.

Q: How do I place a wholesale order?

A: Email natureshealingexchange@gmail.com with your business name, location, and desired products. Our team will respond with pricing and availability.

Q: Is there a minimum order quantity for wholesale?

A: Yes. Minimums vary by product category, typically starting at $250–$300 per order.

Q: Do you offer private labeling or custom packaging?

A: Yes. Depending on the product, we may offer custom labeling or co-branded packaging for wholesale clients.

Q: What is the typical processing time for wholesale orders?

A: Wholesale orders are processed within 10–15 business days, often faster depending on volume and season.

Q: Do wholesale clients receive free shipping?

A: Free shipping is available on wholesale orders over $350 (U.S. only). International clients are responsible for shipping costs.

Q: Can I request samples before placing a wholesale order?

A: Yes. Sample kits are available for sea moss, teas, or sage upon request.

Q: Are refunds or returns allowed on wholesale orders?

A: No. All wholesale orders are final sale to ensure safety and integrity of natural products.

🚚 Orders, Shipping & Policies

Q: Do you ship internationally?

A: Yes.

Q: Do you offer free shipping or financing?

A: Free shipping on orders over $350. Financing options may be available.

Q: What is your return policy?

A: All sales are final to preserve safety and product quality.

Q: Are there exceptions to the no-return policy?

A: Yes. If an item arrives damaged or defective, contact us within 48 hours with photos. We may issue a replacement or store credit.

Q: Can I cancel my order?

A: Orders can be canceled only before processing begins.

Q: When can I expect my order?

A:

• 
  Retail orders: 3–5 business days (often sooner)
  
• 
  Wholesale orders: 10–15 business days (often sooner)
  Shipping times vary based on carrier and destination.